Privacy statement Stuurmen B.V.
On this page you will find the privacy statement of Stuurmen B.V. (“Stuurmen”). Stuurmen is a branding agency that specialises in creating and managing brand identities for companies. A branding agency helps companies develop a strong brand strategy and build a consistent brand experience.
This privacy statement provides you information about the processing of data. This also includes the processing of data that we receive on our website: https://stuur.men/nl.
By using our website(s) or by contacting us, we receive certain information from you. Because we are committed to safeguarding your privacy and protecting your privacy, we have developed this privacy statement. With this privacy statement, we wish to inform you how we acquire, use, disclose, and process the information you provide when using our website.
1. Who is responsible for processing your personal data?
2. Which personal data do we process and from whom we collect personal data?
3. How is your data secured?
4. With whom will your data be shared?
5. How long will your data be retained?
6. What rights do you have regarding data processing?
8. What can you do if you have a complaint?
9. Updating privacy statement We reserve the right to amend this privacy statement. Changes will be published on this website. We therefore advise you to consult this privacy statement regularly.
If you use our services, we are the controller for processing your personal data under the General Data Protection Regulation (‘GDPR’). This means that we are able to determine the purposes for which and the means with which your personal data are processed. We consider it our responsibility to treat your data with the utmost care and confidentiality.
If you use one of our services or contact us (for other reasons), we may collect the data you provide directly to us. This includes your first and last name, address details (street name, house number, postal code, city name and country), telephone number, e-mail address, bank details and any other information you (actively) provide to us, for example in correspondence, by telephone or when making an appointment. If you visit our website for business purposes, we also collect your company name, VAT number and your profession. We collect the aforementioned personal data from you for various purposes. For example, we collect your data in order to:
· identify you as a person and address you properly using your name;
· be able to process and respond to your enquiries;
· be able to perform the agreement we have with you;
· communicate with you in case of comments or feedback;
· send information requested by you;
· compile and analyse statistics on the use of our website(s);
· improve the functionality and user-friendliness of our website(s);
· to be able to process and deal with any job application from you;
· comply with any legal obligations, such as collecting data we need for our tax return.
In doing so, we may combine the information we have obtained from you with the information we have obtained from other sources, for example through the website(s). This allows us to improve the accuracy and completeness of the information. When you use our website(s), data from you is automatically processed. This includes the following information:
Information about the browser used (type, version, screen resolution, etc.);
Data associated with the use of the website(s).
In addition, we may also collect the above data from your customers. In that case, the purpose of data collection is to execute the agreement with your customers.
In order to process your data, we must be able to rely on a legal basis. In most cases, this will be the performance of an agreement, a legal obligation or our legitimate interests. This is because we would like to offer you the best possible service. To do this, we process your data. This is the case, for example, when sending e-mails, visiting our website and promoting our social media channels. In doing so, we always take your privacy interests into account. If there is a legitimate interest, we naturally check whether we consider that your interests do not outweigh ours.
We also process your personal data when you apply for a job with us. For example, we process your contact details (name, address, telephone number, e-mail address, etc.), education and employment history. We do not collect or process special data about job applicants, e.g. data that reveal your racial or ethnic background, political or religious beliefs union membership, health or sexual orientation. If, due to certain circumstances, sensitive information about an applicant is collected, we will seek explicit, written consent from you as an applicant.
Special and/or sensitive personal data
We do not intend to collect data on website visitors who are under 16 years of age, unless parental or guardian consent is obtained. However, we cannot verify whether a visitor is older than 16. For this reason, we advise parents to be involved in their children's online activities in order to avoid collecting data on children without parental consent. If you believe that we have collected personal data on a minor without such consent, please contact us using the contact details below. We will then delete this data.
Your privacy is of paramount importance to us, and we ensure that your data are treated confidentially and with the utmost care. We have therefore adopted appropriate technical and organisational security measures against the loss, theft or otherwise unlawful processing of these data. For example, we ensure that only the necessary persons have access to your data, that access to the data is restricted, and that our security measures are regularly checked. We also encrypt emails and other messages containing special personal data.
We may share your personal data with third parties if this is necessary for the performance of the agreement and/or to comply with any legal obligation. Consider the situation where part of the agreement is performed by a third party and the provision of your personal data to that third party is necessary for the proper performance of that agreement, or the situation where the provision of your personal data to a third party is necessary for the handling of your query or complaint. Your data will further only be transferred to persons or entities outside the European Economic Area (EEA) if the relevant country has an adequate level of data protection.
The marketing automation system used is ActiveCampaign. This database system stores data. When requesting information from our website, we ask for your e-mail address. We process this e-mail address in our database. The data in ActiveCampaign is hosted by them via AWS in the US. For more information see ActiveCampaign:
For scheduling appointments, we use appointment system Calendly. In order to schedule an online meeting, the necessary contact details are processed. Your data may be transferred to third countries such as the USA. There is no adequacy decision from the EU Commission for the USA. The data transfer takes place, among other things, on the basis of standard contract provisions such as appropriate guarantees for the protection of personal data in view under: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
We use the services of Google Workspace for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent abuse, loss and corruption of your and our data as much as possible. Personal data is stored in Google Workspace. Google Workspace stores application data in ISO 27001-certified facilities, ensuring that appropriate technical and organisational security measures are maintained. Google Workspace does not have access to our mailbox and we treat all our e-mail traffic confidentially.
We do not retain collected data for longer than is strictly necessary for the purpose for which it was originally collected or processed. Insofar as there is no statutory retention period for certain data processing purposes, we will never retain this data for longer than two (2) years after the data is no longer necessary.
For the retention period of data collected via cookies, please refer to our cookie statement.
Access their personal data
Individuals have the right to access the personal data we collect and may obtain a copy of this data by contacting us.
Individuals have the right to have personal data rectified if it is incomplete and/or erroneous and can make a request for rectification by contacting us.
In some circumstances, you have the right to the erasure of your personal data. Those circumstances include:
The personal data are no longer necessary in relation to the purposes for which they were collected and/or processed;
You withdraw the (explicit) consent you previously provided to process the information;
You object to the processing of your personal data and have legitimate, compelling reasons which supersede our interests and reasons for processing your data;
You object to your personal data being processed for direct marketing purposes;
You are below the age of 16 and our website has collected your personal data;
We are obligated to delete your personal data after the time limits set by laws or other regulations;
There are (no longer) any legal grounds for processing your data.
Individuals reserve the right to minimize the processing of your personal data. If we are informed that we are using incorrect personal data, we will not use this data until it has been rectified. We will furthermore restrict processing data if the processing is either unlawful or no longer necessary, or you oppose the erasure of your personal data and instead request the restriction of their use.
Data portability (= the transfer of data)
You reserve the right to data portability, i.e. to receive the personal data concerning you that you have provided to us.
You have the right to object to direct marketing or because of your specific situation. Of course, you also have the right to object to the processing of your personal data by us, if your personal data is used for purposes other than necessary for the execution of an agreement or necessary for compliance with a legal obligation. If you object to the processing of your personal data that is necessary for the performance of our work, we consider it important to state that it is not possible to offer our services to you without your personal data.
If you would like to exercise any of these rights, please get in touch with us using the contact details provided below.
5611 ZX Eindhoven
If you are unhappy with the way we collect, store, or process your personal data, please contact us. If the situation is not resolved to your satisfaction, you may file a complaint with the Dutch Data Protection Authority (DPA).
We reserve the right to amend this privacy statement. Changes will be published on this website. We therefore advise you to consult this privacy statement regularly.